ICT Dept
Plans, operates and protects the digital systems, networks and technology services used by the Authority. The department supports reliable connectivity, cybersecurity, business applications, end-user services, data protection and technology-enabled modernization.
Key responsibilities
- Operate and maintain networks, servers, cloud services, communications systems and end-user technology.
- Administer business applications, user accounts, access controls, backups and technology service support.
- Implement cybersecurity controls, monitoring, patching, incident response and awareness measures.
- Support digital transformation, system integration and automation projects across NPA departments.
- Maintain ICT asset inventories, licences, technical standards and vendor-support arrangements.
- Develop disaster-recovery and business-continuity measures for critical information systems.